Privacy policy

Privacy Policy

Last Updated: March 1, 2021

Electrical Surplus Direct, and any of its subsidiaries, affiliates, business units, or divisions, is committed to protecting the privacy of individuals who entrust us with their personal information. Our customers and employees trust and expect that we will protect their data in accordance with this Privacy Policy.

“Personal information” means any information pertaining to an identified or identifiable individual and may include, for example, email addresses, contact details, or similar information provided to us in the course of our business operations. Personal information that is de-identified or anonymized is not considered personal information.

1) Who We Are

Electrical Surplus Direct, headquartered in Rosenberg, Texas, operates as a U.S. distributor of electrical equipment, components, and surplus materials. We specialize in providing dependable, tested, and affordable electrical products for industrial and commercial applications across the United States.

2) What Does This Privacy Policy Cover?

This Privacy Policy describes how Electrical Surplus Direct collects, uses, and protects personal information in connection with our services, products, and website located at https://electricalsurplusdirect.com (the “Site”).

It explains what types of data we collect from visitors, customers, and employees; how that information is used; and what choices you have regarding your personal data.

3) Information We Collect

Online: When visiting our Site, you may do so anonymously. We collect your IP address and browsing data (such as browser type, pages visited, and duration), which do not personally identify you. We may also use “cookies” to enhance your experience—see the “Cookies” section below. Personally identifiable information is collected only if you voluntarily provide it (for example, when requesting information or placing an order).

Offline: We collect information necessary to establish or maintain a business relationship, such as contact information, payment history, or employment details if you apply for a position with us.

Mobile: If you use our mobile features, we may collect location data or photos for identification purposes, but only with your consent.

4) Information You Provide

When you create an account, make a purchase, or contact us, we may collect personally identifiable information such as your name, company name, email address, billing address, phone number, and payment information. You may choose not to provide certain information; however, this may limit your ability to use some features of our Site or services.

5) Information from Other Sources

We may supplement the information we collect with data from other sources, such as delivery services, data verification companies, or credit bureaus, to help us maintain accuracy and provide better service.

6) How We Use and Share Information

We use collected information to:

Fulfill orders and deliver products and services;
Respond to customer inquiries and provide support;
Improve our Site, services, and operations;
Comply with legal obligations and prevent fraud or misuse.

We may share information with trusted service providers who help us operate our business (e.g., payment processors, shipping carriers, and IT providers). These partners are contractually obligated to maintain confidentiality and use the information solely for the purpose of providing their services to us.

7) Third-Party Services and Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Electrical Surplus Direct. We are not responsible for the privacy practices of those websites. Please review the privacy policies of any third-party sites you visit.

8) Cookies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our Site. You can choose to disable cookies in your browser settings; however, some features of our Site may not function properly if cookies are disabled.

9) Marketing Communications

We may send promotional emails or text messages about our products and services. You can opt out at any time by clicking “unsubscribe” in our emails or replying “STOP” to any text message. Even if you opt out of marketing communications, we may still contact you about important account or order information.

10) Security

Electrical Surplus Direct uses industry-standard encryption and security measures to protect your personal information during transmission and storage. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11) Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

12) Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to restrict or object to certain processing activities. To exercise these rights, contact us using the information below.

13) Children’s Privacy

Our Site is not directed to children under 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such information, we will take prompt steps to delete it.

14) California Privacy Rights

If you are a California resident, you have the right to request access to or deletion of your personal data collected by Electrical Surplus Direct. To make a request, please contact us by phone at (762) 225-2425 or email us at info@electricalsurplusdirect.com.

15) Limitation of Liability

ELECTRICAL SURPLUS DIRECT IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. IN NO EVENT SHALL OUR DIRECT LIABILITY EXCEED FIFTY DOLLARS ($50.00).

16) Policy Changes

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with the revised “Last Updated” date. Your continued use of our Site after such updates constitutes your acceptance of the revised terms.

17) Contacting Us

Electrical Surplus Direct
227 US-90 ALT
Rosenberg, TX 77471
Phone: (762) 225-2425
Email: info@electricalsurplusdirect.com
Website: https://electricalsurplusdirect.com

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